Patient Engagement

Rita Sharma, chief product officer at Pager Health, says health plans that are transparent and offer access to care and member benefits have great Net Promoter Score results.

The biggest hurdles in healthcare are rooted in how it is provided and IT is fundamental to process improvement, says University of South Carolina professor and HIMSS25 Changemaker Elizabeth Regan.

Femtech is helping reduce medical gaslighting by generating data that translates women's experiences into measurable health insights, says Ida Tin, founder of think tank Femtech Assembly.

It has also revealed ongoing work applying AI to track medical resource utilisation in real time.

Robert Slepin, chief digital officer at SE Health and an emeritus CIO adviser at Epic, describes the key aspects of digital transformation that provider organizations need to understand, the primary technologies involved and how to best organize such a comprehensive effort.

Chris Whelchel, a consultant with expertise in helping health systems with these varied challenges, shares advice that CIOs and other IT leaders at provider organizations can put into place now to help achieve results.

Cognixion has created a non-invasive brain-computer interface that works alongside AI and augmented reality to help ALS and traumatic brain injury patients communicate. Andreas Forsland, CEO and cofounder, offers a deep dive.

UCHealth Yampa Valley Medical Center needed to help patients feel more ready for surgery. With new automated workflows, it was able to achieve 100% positive patient satisfaction scores.

REM sleep behavior disorder almost always is an early sign of Parkinson's or dementia, often preceding other symptoms by 10-15 years. Researchers think the tool can enable development of new therapies for those diseases.

Measuring digital maturity and building up analytics programs can help providers use AI tools to meet patient needs more effectively, says Natasha Ramontal, HIMSS senior digital health strategist.