Patient Engagement

The Taiwanese hospital also looks to expand the generative AI-powered robots across departments.

HIMSS25 Changemaker awardee Dr. Roosevelt De Los Santos explains how his work at Trinity Health to help clinicians, patients and staff embrace and understand technology contributes to advancing HIMSS' goal of transforming health.  

After canceling some services due to a system-wide cybersecurity incident, Ohio-based Kettering Health said persons claiming to be team members are trying to scam patients by phone, and the health system has halted certain billing activities.

New research from TrustCommerce show that, while debit cards remain popular and can be cheaper for health systems to accept, many patients would rather pay for treatment digitally. Ryne Natzke, the company's chief revenue officer, explains.

Food Allergy Nursing Association educates nurses about the emerging health concern so they can deliver adequate care and better advocate for patients, says Olga Kagan, FANA president and CEO, and 2025 Changemaker Award recipient.

When healthcare practices support reliable digital engagement tools, patients can better access and comply with care.

Also, Western Australia has expanded access to its virtual emergency department.

A partnership that aims to provide culturally sensitive care is reducing hospital stays by leveraging digital tools that improve access to treatment, says Renee Broadbent, SoNE Health's chief information officer.

Introduced in 2023, the bill would create a Medicare reimbursement pathway for digital prescription therapeutics.

The state's MOTHeRS Project has helped virtually connect high-risk pregnant women in rural areas to OB-GYN, mental health and diabetes care. Dr. Sy Saeed of the North Carolina Statewide Telepsychiatry Program explains how.