Patient Engagement

For Davies Awardee Dr. Robert Jarve and his team from Corewell Health, studying data from a clinic serving high-risk Medicaid patients helped them understand what's driving most of the clinic's ED utilization.

The goals of value-based care are virtually unattainable without alignment of primary and specialty care, hospital and post-acute care, says HSBlox operations chief Lynn Carroll.

The University of Toledo is building and piloting AI models to assist in clinical decision support and to accurately answer patients' and clinicians' questions. Dr. R. Ryan Sadeghian, CMIO and a pediatrician, explains.

Banner Health's "Text the CEO" program enables patients and visitors to contact executives directly with praise, complaints or other comments regarding their experiences. Amy Adashek-Pinn, senior digital product manager, explains.

It is launching a new software that simplifies the verification of CGHS beneficiary IDs.

The health system's 10-year project uses proven digital tools to help patients with conditions such as hypertension and diabetes better manage their care. Dan Shields, Ochsner's CEO of digital medicine, explains.

Also: Ambience Healthcare's AI platform is now available in the Microsoft Azure Marketplace.

Kaiser Permanente's Surya Shenoy, a clinical informatics consultant, says HIMSS' vision and mission inspire her to keep human connection at the core of her service to patients and mentees.

The Korean hospital has fully automated its online medical records issuance system to improve the patient experience.

The round-the-clock service, powered by technology from Fabric and integrated with Castlight's benefits navigation app, offers chat-based visits delivered by licensed physicians and nurse practitioners.