Patient Engagement

It is launching a new software that simplifies the verification of CGHS beneficiary IDs.

The health system's 10-year project uses proven digital tools to help patients with conditions such as hypertension and diabetes better manage their care. Dan Shields, Ochsner's CEO of digital medicine, explains.

Also: Ambience Healthcare's AI platform is now available in the Microsoft Azure Marketplace.

Kaiser Permanente's Surya Shenoy, a clinical informatics consultant, says HIMSS' vision and mission inspire her to keep human connection at the core of her service to patients and mentees.

The Korean hospital has fully automated its online medical records issuance system to improve the patient experience.

The round-the-clock service, powered by technology from Fabric and integrated with Castlight's benefits navigation app, offers chat-based visits delivered by licensed physicians and nurse practitioners.

UC San Diego Health works with clinicians, patients, designers and IT teams to develop digital tools that improve patient experience, says Keisuke Nakagawa, director of strategic impact at UCSD and a HIMSS25 Changemaker.

In the test, 74% of clinicians said the ambient and genAI technology reduced their levels of burnout and 95% wanted to continue using the technology. Further, clinicians used 25 non-English languages.

Healthcare organizations need to increase revenue while cutting expenses and find ways to personalize the patient experience.

Sara Luisa Mintrone, chief marketing officer for the Dedalus Group, believes that, since the pandemic, patients want to participate in their own care rather than passively waiting for treatment decisions to be made for them.