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New AI-powered smart robots deployed at Mackay Memorial Hospital

The Taiwanese hospital also looks to expand the generative AI-powered robots across departments.
By Adam Ang
Three autonomous smart robots deployed at MacKay Memorial Hospital
Photo courtesy of Ubitus

New smart robots supporting logistics, safety, and patient experience have been unveiled at MacKay Memorial Hospital in Taiwan.

The 1,200-bed private Christian hospital in Taipei has collaborated with cloud and AI technology provider Ubitus to develop three robots powered by NVIDIA technology:

  • An NVIDIA ACE virtual assistant-powered robot that provides hospital registration assistance, companionship, and navigation to patients.

  • A humanoid robot that autonomously transports specimens and handles materials with dual arms.

  • A four-legged robot that performs environmental monitoring, including gas detection, thermal sensing, and water leakage detection.

These robots run on NVIDIA Blackwell GPUs, as well as Meta's Llama 4 large language models and the NVIDIA Riva, which enables natural, multilingual interactions. 

WHY IT MATTERS

While MacKay Memorial did not say much, CEO Dr Chia-Shiang Lin was quoted as saying in a press release that these robot deployments "not only enhance patient service quality but also optimise internal workflows and safety management."

In a statement, Ubitus shared that they plan to expand the smart robot deployment across the hospital's emergency, inpatient, rehabilitation, and long-term care settings. 

THE LARGER TREND

Fellow Taiwanese hospital, Taichung Veterans General Hospital (TCVGH), was recently reported to have tried out a collaborative smart nursing robot powered by a large language model. TCVGH worked with Foxconn to develop the robot named Nurabot to accompany nurses. The robot can help reduce nurses' workload – particularly in delivering medication, transporting specimens, and patrolling wards – by up to 30%.

Outside Taiwan, Changi General Hospital in Singapore also trialled a trio of autonomous robots in its emergency department in 2023. The robots were designed to support wayfinding and deliver blankets and medications.