Patient Engagement

According to research by the American Hospital Association, growing after-hours workloads and administrative tasks are leading contributors to clinician burnout.

Healthcare organizations (HCOs) continue to face challenges in hiring and staffing retention, compounded by patients’ shifting expectations. Best-in-Class HCOs with “next-gen” patient care programs that deliver excellent clinical results and patient experiences through deploying artificial intelligence (AI) and automation are seeing significant performance success.

At the HIMSS25 Smart Health Transformation Forum, health system execs will explore value propositions of the latest digital tools. Esther Kim of Mass General Brigham, Kali Arduini Idhe of Northwestern Medicine and Marcee Chmait of Providence discuss.

Robust information security protocols and innovative solutions that can streamline operations, ensure scalability, and deliver cost-effective care are essential in this complex environment.

Initial findings from a three-year analysis from athenahealth suggest the idea that providers' use of digital patient outreach tools increase documentation burdens is a misconception.

Tufts University, Kaiser Permanente and other healthcare organizations have launched the National Food is Medicine Network of Excellence to share best practices and measure the health outcomes and costs of produce prescription programs.

Ed Mitchell, director, strategic partnerships at Advocate Health, says simplifying technology choices and reducing technical debt can unlock opportunities to enhance patient engagement with improved experience design strategies.

Mayo Clinic's decentralized trials are investigating how to best integrate the clinical trial experience into a patient’s life and routine care, say researchers ahead of their HIMSS25 presentation.

Mass personalization at scale can be done through technology, says Mudit Garg, CEO and cofounder of Qventus.  

Most adults aged 50 to 80 in the United States are now using digital health technologies (DHTs), with patient portals leading adoption rates, according to a study published in JAMA Network Open.