Bill Siwicki

The hospital reminds patients of appointments by text and only occasionally voice. Patients who confirmed by text had a 75% show rate compared to 49% for patients who did not confirm.

Earlier this year, the Pennsylvania health system implemented eICU support for more than 60 rooms within a week.

Nurses at Florida’s Lakewood Ranch Medical Center have reduced the stress and worry of patients and their loved ones with a secure, easy-to-use messaging app called EASE.

With telehealth, the health system was able to reduce time to caregiver from 20 minutes to just five – and also significantly reduce length of stay.

The hospital uses Cerner’s cloud deployment model to give clinicians a role-based communications system and give nurses a mobile tool for advanced clinical workflows.

The huge health system reduced medication clinical decision support alerts by 6.2 million over the course of a year.

As a result of a rapid response plan, COPE Community Services continued to deliver healthcare at a pre-pandemic rate, and patients were seen with little disruption.

Within two weeks of beginning virtual care at the beginning of the pandemic, the number of telemedicine visits grew from 10 to more than 6,000, a gigantic increase of 59,900%.

Beyond the stress of increasing patient volumes and emotionally draining hospital shifts, RNs are grappling with alert and alarm fatigue, burdensome documentation, and EHR usability. But they’re finding ways to cope – and AI and automation are helping.

The Boston health system’s Digital Innovation Hub has spearheaded a new way to get all staff to contribute ideas. Many of those ideas are already in play and proving successful.