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Providence Chief of Virtual Care and Digital Health Dr. Eve Cunningham offers advice and best practices for using automation and ambient voice to help alleviate burden and bring joy back to medicine.

Note Buddy can record conversations during a patient interaction and generate a concise medical summary.

The National Medical Register streamlines access to updated information on registered doctors in the country.

In a market filled with point source solutions, digital health leaders say decision-makers must cut through noise and hype to architect change management and manage costly technology.

David Heaney, chief information security officer at Mass General Brigham, explains how genAI can help his team learn and protect. He also discusses best practices for securing data with – and against – AI.

Between healthcare chatbots, smart patient records, doctors armed with predictive analytics and frontline staff often interfacing electronically, patients want healthcare interactions and experiences to be transparent and personalized.

Also, the private Indian group Narayana Health has transitioned their contact centre to the cloud.

It prioritises mitigating risks posed by some 30 legacy and end-of-life payroll systems.

Artificial intelligence has the potential to expand a healthcare organization, reaching more patients and improving outcomes. But how can healthcare leaders help their clinical workforce understand the implications and ensure their buy-in?

There is pain and reward when designing artificial intelligence that improves frontline staff experience, said Mercy Chief Nurse Executive Betty Jo Rocchio in her keynote at the HIMSS AI in Healthcare Forum.