Workflow
Even when things go back to some semblance of normal and care teams return to their regular processes, burnout will still be felt. It's up to healthcare leaders to help manage workplace stress.
Cohere Health CMO Dr. Brian Covino discusses reducing payer and provider friction, the CMS' proposed rule on prior authorizations, and how professional associations can help.
Workforce
CIOs need to look beyond just EHRs and explore stand-alone platforms to enhance care delivery – keeping focused on reliable patient data and streamlined clinical workflows.
Protecting its patients from COVID-19, the 64-site health center moved from very limited telemedicine capabilities to wide-ranging virtual care supported by an FCC grant.
The health system is using AI to provide COVID-19 risk assessments, virtualize waiting rooms for physician appointments and automate the PCP-to-specialist referral process.
Dr. Afzal Chaudhry, CMIO at Cambridge University Hospitals NHS Foundation Trust, says it's when you have that embodiment of technology fully embedded in the workflow that you start to see real benefits.
Customers report that Cerner has made notable progress on fluid record-sharing, while Meditech and Greenway Health lag behind.
“A big contributing factor to this success was the creation of auto-text templates for common procedures, all pre-verified by coders to meet billing requirements,” said the health system’s CMIO.
Population Health
From pandemic-necessitated go-live pauses to major rip-and-replaces, FHIR-based efficiencies to interoperability strides, digital records are evolving.
Developers from Epic say they tried to keep the recent redesign accessible and easy to use, with patient information "always front and center" to reduce the need to navigate to different portals.