Workflow
Panelists at the HIMSS & Cleveland Clinic Patient Experience Digital Series said honesty and transparency should be at the forefront of a patient-centered pandemic response.
Patient-intake-management tools have evolved to meet health systems' needs, pivoting in response to COVID-19.
Within two weeks of beginning virtual care at the beginning of the pandemic, the number of telemedicine visits grew from 10 to more than 6,000, a gigantic increase of 59,900%.
NHS Book a Virtual Visit from Made Tech allows secure video calls to be scheduled with loved ones.
As part of the new Patient Experience Digital Series, two clinicians explain how a virtual care model is helping more compassionately treat patients in their home communities while improving the provider experience.
Workforce
The Boston health system’s Digital Innovation Hub has spearheaded a new way to get all staff to contribute ideas. Many of those ideas are already in play and proving successful.
By centralizing access to specialty care, consults and outpatient appointments, Temple University Hospital has seen an increase in appointment adherence and overall patient experience.
A KLAS report finds that most health systems rely on a mishmash of artificial intelligence and machine learning tools to meet their needs.
Healthcare lawyer Andrew Selesnick said one key will be to establish a stable, user-friendly platform that can make documentation seamless.
The Kentucky health system turned a highly manual search process entirely automatic – and is gaining some major rewards.