Sam Hanna
What does the future workplace look like for IT, finance and operational staff – and how best to keep them engaged in a work environment that has fundamentally changed?
While the 'robot' aspect of RPA gets most of the attention, successful implementation centers on the people and processes that will be impacted by the technology – and in a healthcare system where burnout is rampant, there are plenty of those.
Even when things go back to some semblance of normal and care teams return to their regular processes, burnout will still be felt. It's up to healthcare leaders to help manage workplace stress.
This is the second article in a series regarding process-based opportunities as the healthcare industry begins to emerge from the challenges of the pandemic.
A new weekly series looks beyond the pandemic and explores strategies for driving lasting, IT-enabled operational and business improvements across healthcare.