Patient Engagement

Asan Medical Center has saved 10,587 staff hours and over 315 million won in operational costs through RPA.

One CTO’s biggest takeaways from HIMSS’ AI in Healthcare Forum.

They also feel the support provided by their healthcare organizations has either worsened or remained stagnant in the past year, according to a new Talkdesk survey. Can artificial intelligence help?

A maternal fetal medicine physician at Children's Hospital Colorado shares a virtual care success story, with telemedicine delivering critical care for high-risk pregnancies across a vast region of the state and beyond.

It's not enough to just mitigate implicit bias: AI tools should be harnessed promote access for the underserved, says Dr. Antoine Keller, cardiothoracic surgeon at Ochsner Lafayette Hospital, who highlights a portable diagnostics tool that's helping.

Beginning this month, Cigna members can connect for urgent care from board-certified doctors without phone or video.

Both electronic health record vendors have made open API code available to their health system clients that enables them to coordinate with the VA when treating veterans who have sought care at community providers.

This webinar will focus on a sweet spot for the business impact of Gen AI, namely, customer service. We will talk about big trends and show you a radically new way to adopt Gen AI and KM together in a risk-free manner and create quick business value. Additionally, we will showcase a compelling case study from a healthcare industry innovator and leader, illustrating how they transformed their customer service operations using eGain’s top-rated AI knowledge platform.

OpenAI's GPT-4 and Google's Gemini did not recommend opioid medication for one group over another – suggesting that artificial intelligence could help address clinician bias and improve fairness in treating pain.