Patient Engagement

Virtual care can boost satisfaction for patients and nursing staff.

Also, Australia's aged care research centre has received additional funding to deploy AI.

Virtual reality holds huge potential, says Adam Hutchinson, founder and CEO of oVRcome, which recently ran a trial of its self-guided tool for social anxiety. He discusses the goal of closing the gap in access to VR treatment for providers and patients.

In discussing social determinants of health data utilization, Dr. Hilary Hatch, chief clinical officer at Phreesia, describes how analytics and patient engagement tools are streamlining workflows and helping providers respond to more patients in need.

OpenNotes and Abridge want to find out, as they team up for a Beth Israel Deaconess Medical Center project to assess and develop new clinical documentation tools powered by artificial intelligence.

According to Svava María Atladóttir, chief transformation officer at Iceland's Landspítali National University Hospital, clinical and IT staff are actively collaborating to improve its in-house EHR and clinical portal.

Through its partnership with DispatchHealth, MedStar Health is now providing care in patient homes after hospital stays and emergency visits, or through virtual healthcare referrals.

New data elements related to social drivers of health, such as referrals to social services, improve standards-based information exchange with electronic health records, it says. 

Also: SmarterDX launches tools to help hospitals overturn denials in minutes and recover lost revenue.

With healthcare costs escalating, patients expect the same convenience, personalization, and accessibility seen in other service sectors. Providers must now compete on experience, offering on-demand, anytime, anywhere engagement through digital channels.