HIMSS TV

Potentia Analytics CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.

Children’s Hospital of Wisconsin Director of Digital Health & Experience Christopher Neuharth shares how introducing digital health tools to patients extends human relationships.

Karen Appelbaum, director at Providence St. Joseph Health, discusses how technology can be used as an extension of the way to know patients and care for them.

Conferences such as HIMSS' annual global event and its Health 2.0 VentureConnect offer a valuable place to network and learn, says Jim Horowitz, manager at Beresford Ventures.

Virtual reality technology can empower patients to become a member of their own healthcare team, claim Dr. Robert Louis, director at Hoag, and Danielle Collins, chief experience officer at EMPOWER360.

There is much value in having disparate health data – clinical, financial, biometric, genomic, social determinant and more – aggregated in one accessible place, says Kristen Valdes, founder and CEO of b.well Connected Health.

Carrie Davis, director of patient experience at the Hanger Clinic, shares the challenges and rewards of implementing more compassionate and human-centric care.

Dr. Silvia Perez-Protto, medical director of End of Life Center at the Cleveland Clinic, says understanding and documenting patients' values and wishes enables providers to more effectively collaborate with patients on their journey.

Jonah Comstock, editor in chief of MobiHealthNews, shares observations from the Patient Experience Summit 2019, including how healthcare organizations are learning from other industries how to solve patient experience and consumerization issues.

Patient experience is more than just patient satisfaction surveys, claims Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy, who sees an evolution on the horizon.