HIMSS TV

Daniel Zamora, Health 2.0 Manchester Chapter lead, says the NHS is traditionally a tough market for innovation, but that reality is changing.

Many health organizations get bogged down trying to just select a tool when they should be thinking about finding a partner that can help them accomplish all of their initiatives, says Kevin Montgomery, co-founder and CTO at Relatient.

Mount Alvernia Hospital in Singapore is taking a ground-up approach to innovation and collaboration, says Bruce Leong, the hospital's director of technology and strategy. 

Veteran healthcare leader and Health Innovation Strategies CEO Naomi Fried says pharma companies that can leverage clinical-grade apps, virtual care and medication adherence to better support patients will win in the long term.

The patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers, says Swapna Kakani.

The Thailand Center of Excellence for Life Sciences is breaking down silos to bring together different agencies doing advanced work in areas such as genomics and AI to achieve greater goals, says CEO Dr. Nares Damrongchai.

Karen DeSalvo, former national coordinator and professor at Dell Medical School, says there are too many patient portals, so the trend now is to put all of a patient's data in one place so they can access it via smartphone.

Cleveland Clinic is striving to operationalize empathy, which can boost the bottom line, says Executive Chief Nursing Officer K. Kelly Hancock.

Ana Prado, CMIO at Hospital de Cascais in Portugal, says EMRAM emphasized the need for leadership to drive digital transformation and engage clinical champions across the team to ensure data is used effectively to improve patient care.

Will Smart, CIO for Health and Social Care in England, says measuring digital maturity using tools such as EMRAM helps the NHS track progress of the global digital exemplars against international standards.