Workflow
Toni Laracuente, SVP and head of analytics at HIMSS, explains how the new Community Care Outcomes Maturity Model, or C-COMM, puts the patient at the center and helps providers build trust that will increase patient engagement for better outcomes.
The newest batch of health systems to receive funding to examine their clinicians' patterns of electronic health record use include Brigham and Women’s, MedStar, UCSF and Yale School of Medicine.
Sam Seering, product manager of Cheers for Epic, talks about expanding engagement with patients, and how a switch to automated outreach saved one provider $37K, while addressing a care gap.
Automation is bridging the gap between clinical and coding and documentation, says Tami McMasters Gomez, director of coding and clinical documentation integrity services at UC Davis Medical Center.
The Florida health system has converted more than 7.3 million medication instructions without clinician intervention. The prescribing technology was able to infer missing instructions for subsets and identify high-risk medications, improving patient safety.
Since implementing discovery, navigation and merchandising tools, the health system achieved a 300% increase in virtual care capacity and a 12% boost in net new patients acquired. Now 30% of patients are returning within six months of their first visit.
The health system's department of care transformation and innovation is focused on specific care delivery challenges such as staffing, scheduling and provider documentation, says Dr. John Doulis.
One approach could avoid existing data silos and system-based barriers for information sharing, an expert says, enabling new processes and workflows while offering opportunities for better patient experience and reduced costs.
Patient engagement tools have to be, well, engaging, say Mona Baset, VP of digital services for Intermountain Health, and Kyruus Chief Revenue Officer Brandon Spring.
A unique collaboration between University of Rochester and GSR Ventures is proving fruitful, say Michael Hasselberg, the health systems's chief digital health officer, and Dr. Justin Norden, a partner at the venture company.