Financial/Revenue Cycle Management
About 95% of accounts sent via secure text are paid within 14 days at the southern provider. Mobile pay also has decreased manual work for the patient accounts team by five hours per week, or 260 hours per year.
Expanding access to cardiac rehab via virtual models is critical for addressing the heart disease crisis in the U.S., says the vice president of the Heart & Vascular Institute at Geisinger.
Healthcare organizations face risk in not delivering exceptional consumer experiences. Those that don't prioritize customer relationship management may find it harder to maintain their competitiveness.
Frank McGillin, CEO of The Clinic by Cleveland Clinic, discusses how connected health tools are enabling cost savings, convenience and other specialty care innovations.
All vendors are struggling to provide training that meets the needs of small hospitals, researchers say, and, while some fail to deliver on product functionality promises, others earn praise for their transparency.