Patient Engagement

Hundreds of people and machines have to work right to create a positive experience the moment the patient hits the door; continuous feedback is key to achieving that, says Verge Health CEO Dr. Mark Crockett.

Death Over Dinner founder Michael Hebb discusses the platform for talking about the fact that we all die and how it is helping healthcare professionals deal with patients lost.

Many health organizations get bogged down trying to just select a tool when they should be thinking about finding a partner that can help them accomplish all of their initiatives, says Kevin Montgomery, co-founder and CTO at Relatient.

The patient experience is changing slowly, but there are little things hospitals can do to better cater to consumers, says Swapna Kakani.

Karen DeSalvo, former national coordinator and professor at Dell Medical School, says there are too many patient portals, so the trend now is to put all of a patient's data in one place so they can access it via smartphone.

Cleveland Clinic is striving to operationalize empathy, which can boost the bottom line, says Executive Chief Nursing Officer K. Kelly Hancock.

Potentia Analytics CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.

Children’s Hospital of Wisconsin Director of Digital Health & Experience Christopher Neuharth shares how introducing digital health tools to patients extends human relationships.

Karen Appelbaum, director at Providence St. Joseph Health, discusses how technology can be used as an extension of the way to know patients and care for them.

Virtual reality technology can empower patients to become a member of their own healthcare team, claim Dr. Robert Louis, director at Hoag, and Danielle Collins, chief experience officer at EMPOWER360.