Clinical

Boston-area South Shore Health System raised HCAHPS scores for its OB/GYN department with the help of a mobile app providing consistent information to expectant patients.

In this special report, seven experts in personalized medicine – from Accenture, CereCore, Chilmark Research, Deloitte and Orion Health – offer best practices for optimizing technology to help health systems advance innovation.

Hospital medical staff can stream live footage from inpatient units to nursing stations and initiate patient communication without having to physically enter rooms.

Mayo Clinic researchers found that patients were particularly dissatisfied with access, including their ease in getting clinics on the phone and scheduling appointments.

The pandemic has proven the "generalizability of telehealth" says the CMIO of NYU Langone Health, where virtual visits have skyrocketed. ATA, meanwhile, is asking Congress for more funding and flexibility to help build on its promise.

Getting specific answers to questions as they arise within care-delivery workflows has streamlined processes at Peninsula Regional Medical Center, pharmacists there explain.