Artificial Intelligence

In the journey to better healthcare, take a lot of smaller IT steps and clear hurdles along the way – the gains made become more evident nearing the summit, says Marcus Perez, president of Altera Digital Health, at HIMSS25.

That's the message Patty Hayward, general manager of healthcare and life sciences at Talkdesk, will delve into at HIMSS25. She also will be speaking on making contact centers value drivers, not cost centers.

Helen Waters previews a host of technologies the EHR giant will be showcasing in its booth and in educational sessions. They include generative AI, intelligent search and Meditech-as-a-Service.

The company is focused on "completely reinventing" its EHR into a "system of intelligence that helps health systems drive efficiency, improve clinical care, accelerate innovation and reduce costs," says General Manager Seema Verma.

Another tip for HIMSS25 attendees from Dr. Hamad Husainy, CMO at PointClickCare: Look to technology to help with the inevitable growth of value-based care – streamlining transfers from hospital to post-acute care is one strategy.

In a time of "rapid change and uncertainty" the longtime IT and interoperability leader is also hearing lots of questions about e-prior authorization, identity and access management, and getting ROI from compliance investments.

HIMSS25 session will show how an AI solution can be implemented even at a high-volume, safety-net healthcare setting.

Parkland Center for Clinical Innovation is using AI and machine learning to gain a better understanding of diabetes and hypertension populations.

MGB-eFI can be integrated with an Epic-based electronic health record or be modified for other IT systems, making it a versatile tool for frailty assessment and fall risk.