Artificial Intelligence

AI and other digital tools are easing cognitive burdens for clinicians and enabling leaders to reallocate staff to higher-value tasks, says Whende Carroll, clinical informatics advisor at HIMSS.

Houston Methodist Hospital is using text messaging, voice technology and generative AI predictive analytics to drive patient-centered care.  

At the HIMSS AI in Healthcare Forum, Dennis Chornenky of UC Davis Health looked to the near future of agentic AI – and forecast fast-moving leaps in the technology that require careful planning and governance strategies.

In the journey to better healthcare, take a lot of smaller IT steps and clear hurdles along the way – the gains made become more evident nearing the summit, says Marcus Perez, president of Altera Digital Health, at HIMSS25.

That's the message Patty Hayward, general manager of healthcare and life sciences at Talkdesk, will delve into at HIMSS25. She also will be speaking on making contact centers value drivers, not cost centers.

Helen Waters previews a host of technologies the EHR giant will be showcasing in its booth and in educational sessions. They include generative AI, intelligent search and Meditech-as-a-Service.

The company is focused on "completely reinventing" its EHR into a "system of intelligence that helps health systems drive efficiency, improve clinical care, accelerate innovation and reduce costs," says General Manager Seema Verma.

Another tip for HIMSS25 attendees from Dr. Hamad Husainy, CMO at PointClickCare: Look to technology to help with the inevitable growth of value-based care – streamlining transfers from hospital to post-acute care is one strategy.

In a time of "rapid change and uncertainty" the longtime IT and interoperability leader is also hearing lots of questions about e-prior authorization, identity and access management, and getting ROI from compliance investments.