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Sarah Gloyne, RN, nurse supervisor of the innovation design unit at the Omaha-based health system, discusses how to make nurses happy with new technology and shares keys to success with a recent RTLS deployment.

Seventy percent of calls require no human intervention. Data is free of human error. Providers save more than two hours per day. Staff no longer are tied up on calls and patients are kept out of phone trees – no one is placed on hold.

Providers need to listen more carefully to patient feedback, and to be more discreet in how they respond online to avoid potential HIPAA violations, a broad new analysis of review scores shows.

It adds a layer of safety at the point of compounding.

The digital tool calculates dosing based on body composition.

New collaborations with big tech and upcoming AI-based applications for public health took centre stage.

The app – with features galore and other apps intertwined – has seen a fivefold increase in daily use, with data showing that it meets the goal of being a central part of how patients and families interact with the health system.

The Michigan-based health system has told patients, for the second time in three years, that personal and protected health information has been breached during a ransomware attack.

These additions come while work is underway to consolidate the app with similar apps from other public healthcare clusters.