Patient Engagement

Jan Oldenburg, author of the best-selling HIMSS Book, Engage!, and its companion book, Participatory Healthcare, will share techniques that have been proven to increase individual’s personal health engagement, leading to improved long term relationships between patients and providers and increasing loyalty toward provider organizations—not to mention lower administrative costs. These techniques focus around use of digital tools and the workflow and policies that support them: • Designing for patient—and caregiver--convenience and self-service • Inviting patients to use digital tools as a part of understanding their health and participating in choices about their care • Making sure everyone in your office has a role in encouraging patients and a script for that role • Reinforcing consumer engagement While individuals always make personal choices about how engaged to be with their health and healthcare, these techniques can enhance trust, build individual’s sense of self-efficacy, and result both in improved health outcomes and improved relationships. The good news is that employing these techniques is also likely to reduce administrative overhead in your organization.

A fragmented healthcare delivery system is widely acknowledged as a barrier to delivering high quality, cost-effective care. Disjointed care leads to complications, including medication errors, preventable hospital readmissions and unnecessary pain and suffering for patients, especially those requiring more intensive, complex medical services coordinated across multiple providers and settings. Patient-centered, longitudinal care coordination can play a significant role in preventing errors and reducing harm but many organizations haven’t fully committed to implementing standardized longitudinal care across multiple provider systems. As the need to manage medically complex patients grows and value-based reimbursement tightens, organizations must evaluate the impact of effective longitudinal care coordination.

According to a recent industry survey conducted by Solutionreach, nearly one in three patients are at risk of leaving their healthcare provider in the next two years. One in eight have already left, and not just because of changes to insurance or a move. Nearly 40 percent left because of a poor experience. Practices can’t continue trying to engage with patients in the same old ways. It’s time for a change if successful patient retention is the end goal.

Join HIMSS to find out more about HIMSS18 networking and mentorship opportunities, as well as get introduced to the 2017 Most Influential Women in Health IT award recipients.

Healthcare digital transformation is redefining every aspect of how we care for ourselves in sickness and in health and is creating new, richer patient experiences.  If healthcare stakeholders are willing to invest in building cultures of wellness that include mechanisms to measure effectiveness, enable population health, and leverage analytics to increase patient engagement, it could pay dividends in better health and improved economic sustainability. The key to being successful in this redefined world is for healthcare organizations to embrace technologies that empower clinicians and patients to access health information when and where it matters most.  For those who can see past current cost structures and clinical pressures to a world of radically connected digital solutions, the future of healthcare has never looked brighter.  Join IDC and Hewlett Packard Enterprise as we share best practices, strategies and successes that your organizations can implement today and in the future.   During this webinar, you will: Discover how healthcare organizations and their stakeholders can create a more simplified, hybrid infrastructure that is efficient, flexible and scalable to enable a powerful patient-centric healthcare system. Identify best practices on how your organization can utilize technology in taking medicine beyond traditional clinical settings and creating a new continuum of care.  Detect how to build an IT strategy that simultaneously satisfies the need for patient safety, improved efficiencies and cost effectiveness with the ultimate goal of improving health outcomes

Network reliability and availability of fiber-based services are acknowledged as key contributors to success at rural healthcare organizations adopting new care delivery models, but these same organizations also acknowledge challenges with funding and clinician buy-in in their efforts to enhance healthcare delivery. During this webinar, Bryan Fiekers, senior director of Research Services for HIMSS Analytics, will share the results of a new research study that explores the impact of connectivity on rural hospitals. In addition, Fiekers will offer actionable insights and prescriptive guidance into how rural healthcare organizations can gain the connectivity needed to help advance key clinical initiatives.

If value-based care is to take shape, it’s critical that providers actively engage with patients to help them better understand the true cost of care.

Hear Dr. Geeta Nayyar’s viewpoint on why patient engagement has become so critical to the delivery of care in today’s healthcare environment. Gain insights on how Femwell defined their need, what their goals were, what their implementation approach was and what future engagement projects will include. By the conclusion of the webinar, participants will have gained a meaningful perspective on how and why mobile technology can reshape the relationship between patients and providers, and understand the impact it can have on quality throughout the care continuum.

Allowing patients to become partners with practitioners in their care is where an effective wellness plan and prevention starts.

A patient survey helped a seriously ill patient with a secondary complication that would have otherwise gone undetected.