Patient Engagement

As a healthcare provider, delivering great patient and staff experiences are critical. HIMSS Media and ServiceNow recently conducted a joint survey of your peers to understand how hospitals are driving better patient and business outcomes by leveraging technology to create more efficient workflows. While some of the results were expected, some may surprise you. Join Drew Koerner, Healthcare CTO from ServiceNow, and Janet King, Senior Director of Market Insights for HIMSS Media, as they share their results from this research.

The European offices of HIMSS and PCHA submitted last week a joint opinion on the role of AI in health promotion, care provision and the objective of driving sustainable and inclusive health systems for all.

Consumer expectations are reshaping the healthcare experience today placing new pressures on health systems to digitally transform to keep pace. While the shift to value-based care, an expansive and complex technology landscape, and growing volumes of data add to the complexity, these factors also provide new opportunities for hospitals and health systems to create a more participatory healthcare experience for patients and their families.   

Improving population health and delivering personalized medicine all starts with research. But recruiting patients is an age-old problem: only 3 percent of cancer patients enroll in clinical trials, and more than half of clinical trials fail due to under-enrollment.  The Athena Breast Health Network, a University of California-wide collaboration based at UCSF, strives to change that paradigm. 

Connected health and remote patient monitoring, combined with interactive patient engagement apps, have a tremendous potential to transform chronic disease management in the hospital setting and beyond. But deploying such programs, and managing the IoT assets they often depend on, can pose a host of challenges at both the provider and the patient level.

Epic recently announced the availability of real-time benefit check (RTBC) functionality as a build option in 2018. Multiple RTBC solutions are available in Epic, each offering different capabilities. In the search for discovering the most valuable RTBC solution for your health system, it’s important to ask the right questions.

This webinar will highlight case studies and explore considerations of tools, concepts, approaches, and leading innovations empowering clinicians to deliver positive patient experiences that are necessary in the new healthcare economy.

The hospital of the future is charged with bridging the divide between IT and business needs to improve patient care. Technology stacks are evolving beyond the clinician with patient experience setting the curve. While there are many ways to achieve this, the first new VA hospital built in nearly 20 years took a strategic approach to delivering a great patient experience – they upgraded their Wi-Fi network.

Continuity of care is one of healthcare’s greatest challenges, and patient transitions from one care setting to another are often fraught with pitfalls due to non-compliance and poor communication after discharge. What happens to a patient when they leave the ED or get discharged after surgery? The answer could be as simple as accurate data.

What patients want from telemedicine tools are care quality and user experience.