The technology has increased the percentage of patients scheduling digitally enabled visits by 65%, and 30% of patients coming in through DexCare-enabled services are net new.
A communications technology expert discusses the fragmented processes patients endure getting in touch with a provider, and what she sees as solutions to the problems.
The prolific health system is now able to offer telemedicine appointments to patients for primary care, urgent care and more than 70 specialties. More than 8% of total outpatient visits now are conducted virtually.
Does that stat catch your attention? Good. Shawn Sefton, RN, talks about the results of a new survey of RNs, the key problems it identified – and how technology can help lessen burnout.
The goal was adding smart technology to enhance communication and overall safety. The hospital also equipped all patient rooms with an "i-bed," bedside tablet and electronic whiteboard.
She will be taking on the new role immediately.
