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White Papers

Make hiring easier for candidates, recruiters and stakeholders
04:31 pm | June 03, 2024
Banner Health, one of the largest U.S. nonprofit healthcare systems, is among the top employers in the U.S., with more than 50,000 employees operating in 28 hospitals. To improve its recruitment process, Banner partnered with Mastek to build a Provider Pre-employment Made Easier (PPME) app, an online job board, a candidate portal and a stakeholder portal using the Salesforce platform.
Create a culture of collaboration across your organization
04:25 pm | June 03, 2024
Banner Health, one of the largest U.S. nonprofit healthcare systems, serves patients across six states. As part of its digital transformation process, Banner partnered with Mastek to modernize its IT infrastructure and develop a governance framework.
Augment your EHR with Salesforce Health Cloud
04:22 pm | June 03, 2024
As healthcare organizations (HCOs) transition from fee-for-service to value-based care models, healthcare leaders must determine how to enable data sharing across their organizations to improve care delivery and patient outcomes. Integrating their electronic health record (EHR) platforms with cloud-based systems such as Salesforce Health Cloud can help HCOs unify data from multiple sources to create a holistic, real-time view of a patient’s care journey.
Legacy phone lines are draining your profits
02:59 pm | June 03, 2024
Legacy analog telephone lines, also known as Plain Old Telephone Service (POTS), are becoming more expensive to maintain, leading organizations to seek alternatives. These POTS lines are used in life safety systems such as fire alarms, elevator phones and building entry systems, which need to follow compliance guidelines. However, carriers are phasing out these lines, charging more and providing less support. It’s time to modernize and reclaim profits.
How an RCM platform strategy can boost financial performance
02:56 pm | June 03, 2024
According to the joint study by Waystar and The Health Management Academy (THMA), organizations rely on RCM partnerships to meet their revenue cycle needs, improve cash flow, manage costs, and allow them to focus on delivering care. Nearly 75% of organizations juggle more than four RCM partners, which begs the question: Could consolidation reduce costs, increase efficiency, or improve revenue performance?
Doctor talking to patient
05:38 pm | May 14, 2024
Transitioning to value-based care models can pose a challenge for integrated delivery networks (IDNs) that work with providers across a wide spectrum of services. The need to align multiple clinical practices’ disparate IT systems makes communication and collaboration difficult.
Let us guide you to HIPAA compliance
04:37 pm | February 01, 2024
With a majority of healthcare organizations lacking proper technology to address HIPAA compliance, it’s imperative that quick action is taken to avoid serious security and data privacy breaches. Our comprehensive guide provides you with all you need to know to address this time-sensitive issue.
How Swiftqueue is transforming the consumer lifecycle
05:44 pm | July 03, 2023
Many healthcare organizations have embraced Hospital 4.0 – a new era of smart, connected services integrating artificial intelligence (AI), machine learning (ML), Big Data and the Internet of Things (IoT). However, some organizations are still relying on legacy systems and analog documentation for scheduling appointments, keeping records and gathering data.
Breaking down barriers to compliance and consumerization
03:23 pm | April 18, 2023
Since January 2021 for U.S. healthcare providers and January 2022 for payers, price transparency rules have been in effect. However, health systems and plans still struggle to comply with these rules. According to experts from CitiusTech, this hesitancy stems from the complexity of the rules and the significant changes that adopting transparency would require for health systems and payers’ operating procedures. However, adoption can also yield significant benefits through analyzing pricing data. Using a well-established cloud service provider like Amazon Web Services can help healthcare organizations and payers manage this complexity and achieve full compliance.
Enterprise imaging beyond radiology
03:18 pm | April 18, 2023
A typical hospital’s radiology services produce 40% to 60% of medical images, but many other specialties also depend heavily on images, such as cardiology, orthopedics, dermatology, and others. Although medical images are a key clinical tool for multiple disciplines, they are still largely unintegrated into hospital EMR systems – making it difficult for physicians outside that hospital to access those images. Moving medical images and related informatics to cloud services like Amazon Web Services (AWS) can help create more complete pictures of patient health and yield valuable insights, but healthcare organizations should ensure that they have a strategy in place before adopting the cloud.