White Papers

Watch as Joanna White, Chief Nursing Executive at Infor, and Theresa Beebe, Solution Consultant, Healthcare at Infor, talk to Gina Seekers, Director of HRIS at Children’s of Alabama, and Diana Kennedy, Applications Engineer III – ERP Team at Children’s of Alabama, about how the hospital implemented a workforce management platform that helped them improve work experience and reduce turnover for its nursing team.

Health systems and hospitals are experiencing widespread nurse shortages, and those shortages became a driving factor in nurse strikes across the U.S. in 2023. As healthcare organizations explore ways to mitigate the factors leading to nurse burnout and turnover, technology presents one possible way to help improve nurse satisfaction.

Clinical and non-clinical healthcare workers are increasingly leaving their jobs due to burnout and cognitive overload, and many cite technology as a factor in their decision. Unconnected, disparate IT systems in a healthcare organization (HCO) disrupt workflows, restrict data access and complicate tasks, making non-clinical staff less productive and leaving clinical staff unable to give enough attention and care to patients.

Amid the ongoing uncertainty of the economic climate and the shifting work landscape, organizations that employ hourly workers are under intense pressure to control operating costs and keep productivity high.

Patients are accustomed to using retailers’ contactless payment solutions for purchases, and they expect the same experience with healthcare providers. Establishing easy-to-use digital payment options encourages patients to pay promptly and can reduce time to collection.

This AGFA HealthCare whitepaper introduces the benefits of cloud-based EI for HCOs and discusses how to find the right cloud EI partner.

According to research by the American Hospital Association, growing after-hours workloads and administrative tasks are leading contributors to clinician burnout. ServiceNow's generative artificial intelligence (GenAI) streamlines workflows to help healthcare organizations (HCOs) address these concerns and leverage their existing EMR systems to improve experiences for patients and staff. This ServiceNow article presents the highlights of ServiceNow's HIMSS24 presentation, “Elevating Decision-Making Through GenAI.”

IDC Health Insights conducted a study to provide global healthcare executives with actionable insights and analysis for possible responses to future healthcare industry scenarios. These predictions for 2024’s healthcare industry landscape reflect the increasing drive to automate and deploy AI applications to reduce costs and improve patient care quality. The study also found a growing emphasis on sustainability and governance to help healthcare organizations build resilient infrastructure that can adapt to evolving challenges.

Healthcare organizations (HCOs) continue to face challenges in hiring and staffing retention, compounded by patients’ shifting expectations. Best-in-Class HCOs with “next-gen” patient care programs that deliver excellent clinical results and patient experiences through deploying artificial intelligence (AI) and automation are seeing significant performance success. This eBook explains how Aberdeen’s research identified these Best-in-Class HCOs, as well as defining the technologies these organizations are using to help them proactively meet patient needs throughout the care journey.

Banner Health, one of the largest U.S. nonprofit healthcare systems, is among the top employers in the U.S., with more than 50,000 employees operating in 28 hospitals. To improve its recruitment process, Banner partnered with Mastek to build a Provider Pre-employment Made Easier (PPME) app, an online job board, a candidate portal and a stakeholder portal using the Salesforce platform.