By analyzing data from payer claims and its own referral-management tracking system, Lawrence General Hospital was able to engage clinicians in strategies for improving care retention.
Pracha Eamranond and Andrea Sullivan, Lawrence General Hospital, share their success in improving retention of inpatient admissions and outpatient surgery. They believe that a key to the success of the program was the interaction with clinicians, who were able to see how changes in medical decisions could lead to improved results throughout the system.
