Workforce
Casey Williams, senior VP of patient engagement at RevSpring, explains why customer service representatives need the ability to understand data intelligence the moment they're talking to the patient.
"When we think of virtual care as an extension of a continuous relationship rather than a transaction, we unlock its true potential for the kids who need it most," says Dr. Patricia Hayes, chief medical officer at Imagine Pediatrics.
At the HIMSS AI in Healthcare Forum in Brooklyn next month, keynote speaker Tom Lawry will offer some no-nonsense perspective on the steps health systems need to take to make the most of their artificial intelligence investments.
Cybersecurity In Focus
Broad access to artificial intelligence has quickly evolved a new arms race in which healthcare security teams should implement AI from the ground up in their platforms and processes – and hold vendors' "feet to the fire" – to keep up with threats.
The Illinois-based health system has, among many wins, retained 2,400 clinicians and staff who, by traditional patterns, it would not have expected to stay. And it has seen more than a 200% return on every dollar spent on employee tuition.
Clinicians can accelerate digital tech adoption by identifying challenges, working with IT staff to find tools that can help and engaging key stakeholders to vet those tools, says Penn Medicine's Anna Schoenbaum.
Sarah Gloyne, RN, nurse supervisor of the innovation design unit at the Omaha-based health system, discusses how to make nurses happy with new technology and shares keys to success with a recent RTLS deployment.
The NJ Pathways initiative, and a partnership with HIMSS, is helping students at Essex County College earn credentials that can lead to high-paying healthcare and health IT jobs. Dean Elvy Vieira offers details.
New collaborations with big tech and upcoming AI-based applications for public health took centre stage.
With innovations like VR-based care simulations and lessons about AI principles, Advocate Health's Dr. Rasu Shrestha says Charlotte-based clinical education district The Pearl will prepare students for modern medical practice.