Workflow
Success Stories & ROI
And technology is key, as the health system's new Consumer Data Hub provides a secure 360-degree view of the patient, while its new Enterprise Data Fabric unifies diverse data sources – offering immediate access and enabling advanced AI-powered analytics.
"We want to support our clinicians so they can sustainably serve our patients," says the health system's CHIO, who sees big potential for the EHR-linked generative AI tool to reduce administrative burden and alleviate burnout.
There are limitations to current large language models for coding and identifying clinical quality measures, says Dr. Jay Anders, CMO at Medicomp Systems, who discusses the need for further model training and clinical vigilance to avoid errors.
Technology has the potential to address healthcare's three biggest challenges: rising costs, staffing shortages and cyber threats - but it must be used with care, says Arnab Sen, chief strategy officer of Omega Healthcare.
Because a high-risk flag had been inactivated in the hospital’s new Oracle electronic health record, clinicians did not evaluate a veteran's mental health and medication restart request, contributing to an overdose seven weeks after a missed appointment.
Northern Health has started digitising its various patient care programs through a single virtual platform.
"What data do you have? Where is it located? How do you get to it? And is the data fit for purpose? Data doesn't need to be perfect to be useful. But you don't ever want to use data that's not perfect and not know it."
The advantages of working in rural healthcare, including speed to market in developing and testing new programs, outweigh the challenges, says Dr. Priscilla Frase, Ozarks Healthcare CMIO and 2024 Changemaker Award recipient.
Emergency medical response information isn't used enough in healthcare. Agencies are looking to align with TEFCA, seeking partners to improve interoperability with state EMS systems and to build out technical resources for bidirectional exchange.
So you've decided to build internally. Now what? Product management partnerships, devoted teams and future planning for technology refreshes will be key.