Telehealth

Telemedicine technology has reduced patient no-shows by 50 percent, limited new patient wait times to less than 48 hours, and saved $150,000 in overhead in six months.

With a tele-ICU program, A/V tech and predictive analytics, the system reported 297,613 fewer ICU days and saved an estimated 15,000 lives.

The move comes as the AMA has published new data about how many physicians are actually using telemedicine technology.

Telemedicine consults have grown 73 percent annually over the last five years at the Kansas City children's hospital.

During December, we’ll interview thought leaders and experts to determine how data is redesigning the roles CEOs, CFOs, COOs and other execs play and take a business-first perspective on tactics such as cloud computing, telehealth and patient experience

Cybersecurity is still the big one. But interoperability and telehealth are not far behind for leading organizations' technology goals.

The four Northern Region district health boards (DHBs) in New Zealand have started rolling out a cloud-based telehealth service. Northland, Waitemata, Auckland and Counties Manukau DHBs have developed the new service in close collaboration with their clinical teams. The technology is provided by Zoom Video Communications as a safe, secure and unified video, audio, content sharing and chat platform to help facilitate virtual patient care workflows, remote specialist visits, population health management and education and care coordination. Counties Manukau health director of hospital services and regional telehealth programme sponsor Phillip Balmer says telehealth is a vital cog in the DHBs’ goal of having a more joined-up region with improved access to healthcare and more equity. “The new service will help us realise our aim of seeing a more integrated health system in the Northern Region over the next decade,” Balmer says. Webinar: Fall Prevention and Fire Departments: Telehealth from Setup to Application   “Our vision is that telehealth, via Zoom, will be widely available for real-time consultations between hospital-based clinicians, primary care and community clinicians, and between patients and their team of care providers, whether in a hospital or community setting.” In July, a one-year-old patient from Kaikohe with severe respiratory distress was taken to the Bay of Islands Hospital in Kawakawa by ambulance with the attending GP. Once there, using the new regional telehealth service, the patient was assessed by Whangarei Hospital’s intensive care unit paediatrician and clinical flight team for a possible helicopter transfer. The teams from the different sites were able to stabilise the patient, with real-time coordination via telehealth contributing to the young patient having a successful outcome. This also meant that the ICU team was able to stand down the helicopter transfer, saving costs and keeping it available for other potential calls. Hospital and community-based clinical teams have also started using the new service’s secure instant messaging feature, which is improving their clinical and administrative communication. The Northern DHBs’ shared IT service provider, healthAlliance, has supported the clinically led implementation of telehealth in partnership with Zoom’s New Zealand reseller, Connect NZ. healthAlliance chief clinical information officer Karl Cole says, “telehealth is convenient and potentially life-saving, particularly for people who live in remote locations or who are unable to reach health services”. According to the NZ Telehealth Resource Centre website, the Zoom link to Bay of Islands Hospital is a predecessor to a Mobile Clinical Cart, which is being developed by the DHB Telehealth and Mobility team in collaboration with Zoom, the University of Queensland and HealthAlliance. The Zoom link is also available in the newly launched Accident & Medical Department and hospital wards as part of the Bay of Islands Hospital expansion, which was officially complete in September 2018. A version of this article first appeared on eHealthNews.nz.

Patients receive needed interventions quicker, resulting in better outcomes and higher levels of satisfaction.

Central Island Healthcare now is able to regularly treat common ailments among residents such as hypertension, fever, chest pain and COPD in place, rather than sending patients to an emergency room.