Quality and Safety
The personalized, large language model-backed framework is designed to provide support for patient needs – whether answering urgent health questions or just lending an empathetic ear.
The accomplishment puts the health system in a better position to attract and retain the talent that is so critical to its ability to serve its patients, says its VP of operations.
Because a high-risk flag had been inactivated in the hospital’s new Oracle electronic health record, clinicians did not evaluate a veteran's mental health and medication restart request, contributing to an overdose seven weeks after a missed appointment.
The patient's voice is clear – healthcare needs to be easier to navigate and digital channels are a great place to invest, says Chrissy Daniels, chief experience officer at Press Ganey, which has been focused on patient experience for more than 40 years.
The health system's chief analytics officer discusses creating a rigorous data quality program for reliable and actionable insights, and the importance of developing an innovation ecosystem.
Doing away with traditional manual coding has enabled Mount Alvernia Hospital's IT team to focus more on innovation rather than "reinventing the wheel," shares technology director Bruce Leong.
Robert Slepin, a longtime IT exec at provider organizations who's now a top consultant at Epic, discusses his role, and how it helps the company prioritize problem solving in electronic health record deployments.
Inovalon acquired VigiLanz to bring real-time surveillance software that can help prevent adverse hospital events. Inovalon's Julie Lambert, president and provider GM, and Hayley Burgess, SVP for provider surveillance and safety, offer a deep dive.
The Trustworthy & Responsible AI Network, or TRAIN, aims to put responsible AI principles into action to enhance the quality, safety and trustworthiness of healthcare AI.
At HIMSS24, the president of Mayo Clinic Platform offered some tough truths about the challenges of deploying genAI – touting its enormous potential while spotlighting patient safety dangers to guard against in provider settings.