Quality and Safety

The communication says vulnerabilities in Clinical Information Central Stations and Telemetry Servers "might allow an attack to happen undetected and without user interaction."

CardioLync is breaking down information silos to help clinicians and patients make informed decisions for better outcomes and minimize potential for harm, says CEO Jeremy Kagan.

Epic this week sent out an update to its healthcare customers, meant to help providers nationwide detect potential cases of the Wuhan novel coronavirus, or 2019-nCoV. WHY IT MATTERS Epic has standardized the new travel screening questionnaire in an effort to ensure clinicians and other front-line medical staff ask patients about recent international travel. If patients say they have traveled from China, or show symptoms consistent with Wuhan novel coronavirus, providers are now advised to start isolation precautions to help contain potential infection. Epic says this new update was developed in collaboration with biocontainment experts, infectious disease physicians and others with guidance from the U.S. Centers for Disease Control. Early this week, the Epic Travel and Communicable Disease Advisory Board, which comprises infectious disease clinicians practicing at healthcare organizations using Epic, started discussing updates to the travel screening in Epic to detect possible cases of 2019-nCoV. Members of the advisory board include experts at Providence St. Joseph Health in Washington, which, upon treating the first 2019-nCoV case in the United States, "quickly turned on an electronic prompt for doctors and nurses to ask travel screening questions," as reported by Politico. The board determined that healthcare organizations will automatically get the new coronavirus alert within Epic’s travel screening activity. In addition, Epic says its representatives are reaching out to its provider customers to verify that they have IT workflows that follow CDC guidelines. THE LARGER TREND In 2014, Epic found itself in the middle of a debate related to another public health crisis – the outbreak of the Ebola virus – and to what extent EHR workflows might be related to timely detection and effective response protocols. That September, Thomas Eric Duncan was admitted to the emergency department at Texas Health Presbyterian Hospital in Dallas, complaining of symptoms consistent with Ebola. Although he told his nurse that he'd recently traveled to Africa, and it was noted in his EHR, that detail wasn't discerned by the physician, who discharged him from the ED. Duncan returned to the hospital four days later with worsening symptoms and only then was he diagnosed as the first Ebola patient in the U.S. Initially, Texas Health Resources sought to explain why that key travel information was missed by noting that, "as designed, the travel history would not automatically appear in the physician's standard workflow." Two days later, however, THR walked back that statement, clarifying that there was "no flaw in the EHR in the way the physician and nursing portions interacted related to this event" and that the patient's travel history "was available to the full care team." At any rate, the case highlighted how technology, the health systems that configure it and the clinicians who use it are all key factors for fast and efficient diagnosis. ON THE RECORD "Rapid response to an outbreak is critical to contain it, get patients the treatment they need, and protect other patients and staff," said James Doyle, Epic's clinical informatics R&D lead, in a statement about the new coronavirus update. He added that Epic is committed to helping ensure its healthcare clients will be "covered by the latest guidelines from the CDC in consultation with leading experts." “Clinicians on our travel advisory board define the standard for the rapid translation of public health outbreak notifications into actionable warnings," added Dr. Chris Alban, a clinical informaticist at Epic. "Organizations using Epic automatically get advisories in their system as soon as they’re created. Health systems can respond quickly with this configuration that’s been vetted by the experts." Twitter: @MikeMiliardHITN Email the writer: mike.miliard@himssmedia.com Healthcare IT News is a publication of HIMSS Media.

The five principles all stem from the basic viewpoint that AI-enabled solutions should complement and benefit customers, patients, and society as a whole.

Pitfalls of healthcare innovation to avoid include the lack of follow-ups, the lack of an innovation strategy and an overemphasis on technology, says Justin Gernot, vice president of HIMSS subsidiary Healthbox.

At Woman’s Hospital, HIPAA-compliant secure messaging gives physicians and nurses the information they need, at the right time in the palm of their hands – and reduced the number of calls from 70,000 to 21,000 per month.

Dennis Robbins, a member of the AHA's Health Tech Advisory Group, describes the types of technologies he's excited to see and the challenges of separating effective innovations from the chaff.

Professional Records Standards Body Chair Maureen Baker discusses the work of the PRSB and its collaboration with providers of health and social care in the UK and abroad.

The Digital Social Care website provides news stories and valuable resources to engage and support adult social care providers in their digital journey, says Claire Sutton, digital transformation lead at the National Care Forum in the UK.

Monvalee Phathanothai Guachamin, managing director of Greenline Synergy, discusses why the healthcare sector is "several years behind" the financial industry in IT adoption.