Patient Engagement
It's all part of providing the best experience possible while improving care and gaining efficiencies, officials from the patient engagement company say.
Integrates with Epic, Cerner and Meditech EHRs, allowing call center agents to take inbound calls from patients and clinicians and contact clinical staff via secure text.
While value-based care is often seen as a challenge, Diana Nole feels it’s an opportunity to shift into improving outcomes and improving quality.
Chronic disease patients can teach the healthcare system a lot about making the system work better.
From the rise of Chief Experience Officers and cool new tools to scalable programs, there are a lot of sessions about enhancing the patient experience.
Researchers are investigating whether giving patients consumer-friendly digital tools can help improve adherence to lower readmissions, and they’ll share the results at HIMSS18.
University of Chicago Medicine Chief Experience and Innovation Officer dives into her role and how it can be used to improve patient experiences, engage employees and fuel patient engagement.
While consumerism and retail concepts like customer satisfaction are nothing new to other industries, healthcare has some catching up to do.
The trickiest part is getting people to keep using the devices, even six months is a challenge.
The informatics group says that with big innovation on the horizon it still sees ongoing confusion among developers and clinicians over which CDS and PDS software is considered a "device" and which isn't.