Patient Engagement
The Kaiser Permanente Intelligent Navigator, built into the patient portal, has detected urgent medical cases accurately 97.7% of the time. In addition, appropriate care pathways are recommended accurately 88.9% of the time.
At UGM25, the EHR giant announced new artificial intelligence models being developed for clinical charting through a collaboration with Microsoft, a patient-facing generative AI chatbot and a revenue cycle management agent.
A new online portal is set to bridge access to healthcare from mainland China.
It limits access to care for over half a million homebound Australians for whom telehealth has been proven effective, researchers say.
Also, St Vincent’s Hospital Melbourne has digitised and automated its pathology workflows.
The collaboration aims to create AI agents that can analyze and act on unified health records and social data to improve access, streamline care coordination, and boost staff and patient engagement.
With consumer‑directed data exchange assured through CLEAR, patients maintain control over access to their healthcare data while the platform enforces their consent and choices at the point of data delivery.
Singaporeans do not have to meet with facilitators to create their end-of-life care plans.
MaineHealth has excelled in virtual care. Its vice president of telehealth and virtual care Lizzy Mulcahy, DNP, and its medical director of telehealth and virtual care Dr. Tracy Jalbuena offer detailed advice on expansion and patient involvement.
Additionally, the health system's deployment of artificial intelligence has helped improve the patient experience and shrink overall expense-per-visit. Integris Chief Ambulatory Executive Blake Windham explains how.