Patient Engagement
Chris Wickersham, director of customer support at health IT consulting firm CereCore, discusses patient portals in the age of COVID-19 and where they are headed into the future.
Yale and Mayo Clinic researchers found that ambulatory physicians have spent more time managing their inboxes during the public health emergency.
The Saudi-owned health insurance company has teamed up with the appointment booking platform to “enhance customer experience and elevate the level of its digital healthcare services”.
About half say the COVID-19 pandemic – including vaccine appointment coordination and making the shift to telehealth – has made matters worse.
Federal regulators should "put guardrails on, but let us continue the good work," says Mayo Clinic's Dr. Michael Maniaci.
"Our technology needs to be reliable. It needs to be understandable. It needs to be complementary. It needs to enable, not disable," said Dr. David Feinberg at the Cerner Health Conference on Tuesday.
Moving away from simple phone calls, 82% of the health system's telemedicine visits are now video and audio visits.
The department, billed as the first of its kind, aims to establish an artificial intelligence framework that's integrated across all the health system's hospitals and clinics.
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09:15 am |
October 11, 2021
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09:15 am |
October 11, 2021
Adobe's Tom Swanson and Anil Chakravarthy and CommonSpirit Health's Adam Rice discuss how healthcare organizations can use data to meet patients' needs for personalized service while following privacy regulations.