Analytics
For their first new post-acquisition technology, 3M Health Information Systems and M*Modal have unveiled a clinical documentation improvement tool that uses artificial intelligence to boost speed and efficiency for clinicians and coders.
WHY IT MATTERS
3M M*Modal CDI Engage One uses AI and natural language understanding technologies to deliver real-time clinical insight to clinicians, clinical documentation improvement specialists and coding teams.
CDI Engage One, deployed via a cloud-based platform, integrates with the 3M 360 Encompass computer-assisted coding and CDI workflow system, offering quality metrics and analytics. Together, the tools offer more efficient back-end CDI processes, helping health systems and save hours of manual review with CDI worklist prioritization, streamlined queries and clinical evidence-based documentation analysis, according to 3M.
The platform embeds AI-powered clinical intelligence into both standard physician and CDI workflows, analyzing electronic health record notes and clinical data to find gaps and deficiencies before notes are saved to the EHR.
The AI technology can help streamline document creation and enable physicians to capture a more complete and accurate patient story – boosting quality outcomes, improving revenue integrity, reducing administrative burden and allowing for more facetime with patients.
THE LARGER TREND
3M announced its $1 billion acquisition of M*Modal's cloud-based AI technology in 2018, the same year a new CMS rule proposed rule more rigorous CDI requirements. (The Carnegie Mellon spinoff said it would maintain its transcription, scribing and coding business.)
"By combining capabilities, we can more quickly deliver on our mission of bringing conversational AI and ambient intelligence directly into clinical workflows," said M*Modal President Michael Finke at the time.
This week at Health 2.0 in Santa Clara, California, Mayo Clinic CIO Cris Ross sang the praises of AI, touting its near-term potential to transform and improve a host of clinical processes. "This artificial intelligence stuff is real," he said. "Most of this stuff is on a spectrum somewhere from discovery to translation to application."
ON THE RECORD
"With M*Modal now part of 3M, we are bringing together our advanced technologies to close the loop between advancing clinical care and achieving revenue integrity," said 3M Health Information Systems President Mark Colin, in a statement. "CDI Engage One is the first result of our joint efforts to develop innovative products that transform the revenue cycle and help our customers succeed in a value-based care environment."
"Together, we are committed to transforming the experience of health care by proactively engaging physicians with real-time Computer-Assisted Physician Documentation to bridge gaps in patient care and clinical documentation integrity," said Finke, now a vice president at 3M Health Information Systems.
Twitter: @MikeMiliardHITN
Email the writer: mike.miliard@himssmedia.com
Healthcare IT News is a publication of HIMSS Media.
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Two consultants explain how the agility of remote hosting can boost readiness for social determinant of health initiatives – and spotlight the privacy and security concerns that must be prioritized.
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Cloud Computing
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As part of its Healthy Opportunities Initiative, the North Carolina Department of Health and Human Services has enlisted Phreesia to help health systems statewide learn more about their patients' social determinants of health.
WHY IT MATTERS
Phreesia, patient intake platform is able to screen patients for unmet social and environmental needs that could be adversely affecting their health.
It poses questions patients about various social factors and can deliver real-time alerts for providers and care coordinators, helping them better target care interventions. In addition, its analytics and reporting help health systems with population health management.
Phreesia's technology will deliver North Carolina's Standardized Social Determinants of Health Screening Questions to providers across the state – helping them spot patients who may be helped by addressing certain social factors, enabling providers to be more attuned to their holistic health.
Additionally, NCCARE360, North Carolina's first coordinated network connecting healthcare and human service providers, is being deployed statewide, making it easier to connect people with resources according to their needs.
THE LARGER TREND
Phreesia, which went public earlier this summer, points to research from Kaiser Permanente that suggests most patients want their providers to ask about their social needs and help connect them to resources.
As Healthcare IT News focuses this month on social determinants of health, we've been exploring the wide variety of factors – from housing to food insecurity to domestic safety – that can have huge effects on a person's health.
In North Carolina, according to the state DHHS, more than 1.2 million people cannot find affordable housing, and one in 28 children under age six is homeless. More than one in five children are living in food-insecure households, and nearly half (47 percent) of North Carolina women say they have experienced intimate partner violence.
Helping connect these people with community-based programs could help, and many new initiatives are being launched to do just that. But first, providers need to know that their patients are in need.
ON THE RECORD
"To advance the health and well-being of North Carolinians, we need to build a coordinated, whole person-centered system that addresses both medical and non-medical drivers of health," said DHHS Secretary Dr. Mandy K. Cohen in a statement. "Our partnership with Phreesia will make it easier for doctors and other health care providers to ask patients about their non-medical health needs, which are a critical component of their overall health."
"We're excited to collaborate and support NC DHHS on this important initiative," said Phreesia CEO Chaim Indig. "Helping providers identify patients' social needs allows us to further our mission of improving the healthcare experience, and we look forward to continuing this work in communities across the country."
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Focus on Social Determinants of Health
In September, Healthcare Finance News, Healthcare IT News and MobiHealthNews will take a look at the SDOH and how varied health systems, IT companies, Congress and others are addressing it.
Twitter: @MikeMiliardHITN
Email the writer: mike.miliard@himssmedia.com
Healthcare IT News is a publication of HIMSS Media.
The startups will gain access to de-identified claims data to help fine-tune projects aimed at enabling more timely interventions, eliminating barriers to care, improving health system navigation and more.
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At Health 2.0 this month, seven disparate companies will show how their apps and platforms are being put to work leveraging clinical and social data to drive innovations in care delivery.