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Patient experience is more than just patient satisfaction surveys, claims Cleveland Clinic Chief Experience Officer Dr. Adrienne Boissy, who sees an evolution on the horizon.

Steven Kaplan, MD, associate chief medical officer at NewYork-Presbyterian Hospital, discusses how communication and empathy workshops are resulting in clinicians feeling better about the care they deliver and how they communicate with patients.

Speakers and attendees at Patient Experience Summit 2019 discuss ways providers can operationalize and implement empathy beyond the bedside.

Grant Thornton's Stacy Tselekis discusses opportunities for women in the digital space, the importance of mentorship and the real value of inclusion.

The Women in Health IT initiative is growing and expanding, says Nancy Green, Global Healthcare Business Development & Strategy executive leader at Verizon Enterprise Solutions.

Women from around the world gathered at a preconference event at MedInIsrael in Tel Aviv to share their experiences with healthcare and innovation. Oranit Ido, chairwoman of mHealth Women, has the recap.

A digital behavioral health app can interrupt the downward spiral that leads 400 physicians each year to take their own lives, claims Meru Health Vice President Emily Hines. Add link here.

HIMSS Enterprise Board Chair Manish Kohli and HIMSS International EVP Bruce Steinberg discuss the lessons learned from digital transformation successes and failures throughout the world.

Joyce Brocaglia, CEO of Alta Associates and founder of Executive Women's Forum, details the need to fill board of director seats with people with security skills as well as diversifying cybersecurity teams.

The major themes at RSA include AI skepticism, challenges with diversity and workforce development, and how to incorporate agile tactics into cybersecurity best practices, says Tom Sullivan, editor-in-chief of Healthcare IT News.