Quality and Safety

All vendors are struggling to provide training that meets the needs of small hospitals, researchers say, and, while some fail to deliver on product functionality promises, others earn praise for their transparency.

Previewing his HIMSS23 panel, Dr. Manish Kohli, board member of Wings of Hope and chief digital health officer and global head of humanitarian programs at Securra Health, explains how Wings of Hope uses tech to aid isolated communities.

Tom O'Neil, managing director of Berkeley Research Group, says boards need to think hard about how machine learning models are approved and deployed, since big issues related to safety, efficacy and transparency are at stake.

Tony Jaros, CEO of Legacy Data Access, shares expertise on the vanishing art of in-house mastery of legacy systems, retiring systems after M&A and more.

Hospitals and health systems must "move faster and get more creative to keep the amazing people we have," says provider experience expert Dr. Adrienne Boissy, CMO of Qualtrics.

Working with its DES Health Consulting team, the advisory firm aims to help health system clients tackle clinician burnout and manage the demands on the workforce, improving quality and safety, job retention and provider experience.

Better ways to access, aggregate and analyze data are enabling design of more representative clinical trials – and delivery of better care in general, say the company's VP of clinical informatics and its VP of business intelligence and analytics.

The health system has achieved much success. For example: With remote patient monitoring, there was a 60% reduction in hospital admissions for those who were ongoing users of the emergency departments for chronic conditions.

One possible means of addressing the issue would be the development of surveys with disaggregated race and ethnicity data, authors say.