Patient Engagement

A broad RTLS deployment, new augmented intelligence systems and 75-inch footwall monitors to enhance patient experience are just some of the innovations the New Jersey hospital hopes will satisfy patients, providers and staff.

With more complete data at the point of care – including patient out-of-pocket drug cost options – Emory aims to assist patients with prescription affordability and improve their medication outcomes.

The chapter looks at how individuals are engaging with their care to incorporate the patient's perspective into health equity initiatives.

By integrating a patient portal screening tool into the clinical workflow, Tufts University researchers aim to advance the use of HIT to identify food-insecure and nutrition-insecure patients and pave the way to interventions like nutrition prescriptions.

Lynn Carroll, COO of HSBlox, discusses enterprise-level capabilities required for critical inputs into SDOH and other core processes, and the role of AI and machine learning to target the most vulnerable individuals.

Health plans can begin by collecting data on race and ethnicity from their members, says Leah Dewey, VP of clinical and consumer engagement operations at Cotiviti.

Socially at-risk patients need equity in their care. The HEI is to incentivize contracts for plans to perform better for these patients, says Christie Teigland, vice president of research science and advanced analytics at Inovalon.

Interoperability agreements between public health systems, along with centralized consent management for sharing healthcare and other data, are must-haves for advancing health equity, says Daniel Stein, president of Stewards of Change Institute.

The care management platform also announced a partnership with a large family medicine practice with offices in Pennsylvania, Delaware and Maryland.

Users of Helpful can now access a loved one's benefit information about their New York-based health plan and select medical records through its app.