Electronic Health Records (EHR, EMR)

Technology has proved to be a blessing for consumers who today have a plethora of care options and improved access to care. This is not the case with frontline providers who continue to suffer from burnout and fatigue. 

Even when things go back to some semblance of normal and care teams return to their regular processes, burnout will still be felt. It's up to healthcare leaders to help manage workplace stress.

During the COVID-19 pandemic, health systems were forced to reevaluate their procedures, which presented an opportunity to increase efficiency in all aspects of their operations. Lessons taught by the pandemic can help health systems eliminate inefficiency and reduce operating costs while increasing quality of patient care. Using portable technology and AI-enabled applications along with management of patient data, providers can make more informed clinical decisions for better patient outcomes.

With Google Health and Apple both reported to be, respectively, closing down and scaling back their healthcare efforts, it's worth asking just how disruptive consumer technology companies can be in this hugely complex and fragmented industry.

Ricoh developed a software platform to help a well-established provider automate its insurance correspondence processes, more than tripling productivity while significantly reducing backlogs and time to revenue.

Automated workflows, more complete data and remote care create more time for patients—and less time spent on low-touch tasks. Patients now expect to be met where they are, and new digital tools are essential in post-pandemic care. This new era of care leads to better patient outcomes and new ways to build revenue streams.

The right technology applications can turn the COVID-19 vaccination program into a game-changer for the healthcare industry.

CIOs need to look beyond just EHRs and explore stand-alone platforms to enhance care delivery – keeping focused on reliable patient data and streamlined clinical workflows.

For many of us, 2021 feels a lot like 2020 with lockdowns imposed and hospital pressures increasing. However, there is light at the end of the tunnel with several vaccines now being rolled out globally, says Dr Saif Abed, founding partner, AbedGraham.

CMS progress on healthcare interoperability