Clinical

Attendees and panelists discuss what they've learned from the health systems and innovators piloting and implementing leading-edge healthcare technologies at the recent forum.  

Dr. Colin Banas, chief medical officer at DrFirst, says mental health providers quickly adopted telehealth during the pandemic. Now he says he thinks AI agents can help understaffed offices with triage and prescription management.  

Nursing leaders are embracing digital tools that streamline workflows and improve unique connections with patients, says Mary Joy Garcia-Dia, DNP, program director of nursing informatics at NewYork-Presbyterian Hospital and a HIMSS25 Changemaker Awardee.

Researchers and developers have announced artificial intelligence tools that aim to shrink the time mental health providers spend on administrative tasks, provide faster triage, support clinical decision-making and improve patient access. 

Digital transformation requires a clear roadmap to ensure success. HIMSS maturity models provide a structured framework that helps healthcare orgs with systematic implementation, says Ministry of National Guard Health Affairs CIO Raed AlHazme.

Also, a private Cambodian hospital partnered with a commercial bank to enable mobile, automated payments.

Josh Wymer, a HIMSS25 Changemaker, discusses his work with the Missouri Department of Health and Senior Services, including a statewide data project that brought together data from multiple locations and organizations.

The dashboard will aggregate primary care data nationwide.

Virtual environments can provide soothing, nonjudgmental healthcare experiences, leveraging AI-generated agents and immersive spaces, says Anca Petre, cofounder of MedShake Studio.

The biggest hurdles in healthcare are rooted in how it is provided and IT is fundamental to process improvement, says University of South Carolina professor and HIMSS25 Changemaker Elizabeth Regan.