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The Veterans Affairs Office of Information and Technology finds artificial intelligence-driven clinical documentation is helping to solve physician burnout, but the value for benefits administration is yet to be determined.

Digital tools can provide patients with customized payment plans for unexpected bills and treat them with dignity along their financial journey. Ryne Natzke, chief revenue officer at TrustCommerce, a Sphere company, explains how.  

Plus: HFMA and FinThrive release RCM modernization assessment tool, a peer-reviewed adoption model for healthcare providers.

From generative AI to intelligent automation to cybersecurity, they discuss what CIOs and IT leaders should stay focused on as the healthcare industry continues to evolve.

Lawmakers are concerned that CMS' 2024 final Part C and D rule may not adequately address MA plans' increased reliance on AI.

While 80% of a commercial bill is the plan's responsibility, 20% is owed by patients, says PayMedix CEO Tom Policelli.

 More than 7 million have lost Medicaid coverage, with states taking widely different approaches to the redetermination process, says John Barkett.

The payer says its new care management platform built on Salesforce Health Cloud helps understand members' care needs better and other tools reduce the processing time for benefits administration from 24 hours to five minutes. 

Also, Genea runs an integrated surgery management system powered by Clintel's CareRight.

Also: eClinicalWorks now offers a suite of patient engagement capabilities through a collaboration between Ero Health and HealthTalk A.I.