Salesforce

In order to deliver effective, individualized treatment, providers need to start with a comprehensive 360-degree view of every patient that includes clinical and nonclinical data, along with relevant social determinants of health.

Today’s patients expect a faster, more connected healthcare experience. These demands are challenging healthcare organizations to look for new and innovative ways of attracting and meeting patient expectations, personalizing their experience across every interaction and to empower them to stay engaged in their health and wellness. 

Data is transforming how we understand and deliver healthcare to patients and members. As consumerism in healthcare and life sciences grows, so does the expectation that organizations leverage new digital technologies to create better patient and member experiences. And an increasingly interconnected healthcare ecosystem requires integrated and interoperable systems. From the beginning, Salesforce has focused on an open architecture where organizations can easily move data in and out of the platform with confidence and trust.

Join Salesforce experts to hear how leading healthcare organizations are using customer relationship management (CRM) to connect with patients and providers in a whole new way. Learn how NYU Langone Health is using Salesforce Health Cloud to support a first-of-its-kind clinical affairs patient access center platform that provides agents with a holistic and customized view of each patients’ needs, enhancing operations and creating more delightful patient experiences. Salesforce, named by KLAS as the Category Leader for CRM, offers connected, collaborative and personalized solutions to transform the digital experience for patients, providers and care teams. See a live demo of how Salesforce can help you deliver more efficient and effective experiences on one unified engagement platform, keeping both your patients and business healthy.  During this webinar, you’ll learn to:    Identify how CRM gives your contact center agents a customized view of each patients’ needs  Explore the features that improve patient access to care and enhance operations  Deliver more effective and delightful patient experiences

Learn how an effective customer relationship management (CRM) solution can empower healthcare organizations to attract more patients and delight them with their service experience. Hear how leading healthcare organizations are using CRM solutions to deliver more efficient and effective patient experiences, keeping both their patients and their business healthy and happy.