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Meanwhile, HHS publishes guidance on "strengthening cyber posture" but healthcare organizations are asking for more government help managing their security challenges.
The health system found a virtual care app for its weight management program that effectively engaged patients in their care and helped staff improve their patient experience.
Also, researchers from the National University of Singapore have piloted their AI dose optimisation platform.
The tool puts self-service scheduling in the hands of patients, helping them avoid long phone calls and enabling health system staff to manage big appointment surges.
Designed in collaboration with Luma Health, the platform aims to improve the care experience and boost satisfaction for patients – and help providers increase appointment-based revenue.
The organization now is able to manage six times the number of referrals monthly at its central referral center – all without hiring more staff.
