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That's the message Talkdesk VP Patty Hayward is sending at HIMSS24, because, she says, contact centers have a high impact on patient experience, offer nonclinical use cases for AI, and keep humans in the loop.
Boosts to Oracle Health Data Intelligence include system performance improvements, prebuilt clinical quality analytics and automated alerts that can help increase reimbursements and enhance care.
HIMSS CEO Hal Wolf, with leaders from Hackensack Meridian and Google Cloud, explored how process automation can boost the sustainability of healthcare practices, large health systems and the environment – which has a direct impact on health outcomes.
In total, the company is offering its cloud clients updates to Vertex AI Search, Healthcare Data Engine and MedLM, designed to improve patient care.
Regulatory controls can provide a false sense of security, but there's a way to get ahead of cyber adversaries, said panelists at the HIMSS24 Healthcare Cybersecurity Forum.
Salveo Healthcare CEO Steve McCullagh shares how they are leveraging a widely used RPM tool from the UK to keep Tasmanians out of hospitals.
At HIMSS24, the company, known for its digital approach to brain health evaluation, also has revealed it has acquired Aural Analytics, a vendor of clinical-grade speech analytics.
