Quality & Safety

Value-based payment for care requires the consistent, objective calculation of care quality. A new approach to quality measurement approved by federal regulations allows for the use of clinical data routinely exchanged in care transition to fuel quality measurement. The National Committee for Quality Assurance (NCQA) has developed a program for testing such calculations in a robust manner providing audit capabilities to provider and payer organizations. Diameter Health offers technology which makes multi-source, longitudinal clinical data usable for quality measurement and population health.D

Last year one in eight patients switched providers, and nearly 40 percent said it was because of a poor experience. Patients now have the same expectations of customer service from healthcare providers that they have from non-healthcare companies. If you want to successfully retain patients and increase loyalty, you need to address patients’ biggest frustrations.

Hospitals around the globe are investing in mobile computers and it’s redefining the way healthcare is delivered. Zebra commissioned three global research studies focused on nurse managers, IT executives and recently hospitalized patients to better understand the role of technology in acute care hospitals. The Future of Healthcare 2022 Hospital Vision Study report summarizes the key results of this analysis.

Internet of Things (IoT) is vastly changing the way that healthcare organizations look at security. The IoT healthcare landscape is comprised of multitudes of devices connected to healthcare networks, being accessed by thousands of patients, employees, clinicians, and contractors.  When tackling device security, you first need complete discovery of your infrastructure – physical and virtual, managed and unmanaged. Then you need to classify all devices, determine their security posture and continuously monitor them, which is no small task. Join us to find out how the largest integrated healthcare delivery organization and the largest federal government healthcare agency are accomplishing this. During this webinar, you’ll learn: How to gain real-time visibility and inventory of every device connected to your healthcare networks How to automate enterprise-wide endpoint discovery, classification and remediation How to streamline asset inventory and reporting for device management and regulatory compliance

Population health records carry a wealth of data that can be used to help clinicians understand patterns in patient behavior that suggest an opportunity for an intervention. The U.S Department of Veteran Affairs has developed systems that are determining the best way to alert clinicians of an opportunity for a beneficial intervention. The system looks at clinical data and identifies treatments that provided improved outcomes, measured the results and applied process improvement. The resulting data helps provide insight into care models that support improved outcomes, measure the results, and apply process improvement. In this educational presentation, Nathan Tierney, Director, Value Management at the U.S. Department of Veterans Affairs, will share the strategy and planning process that went into this project.

In healthcare organizations, risks to protected health information (PHI) are driving demand for new security tools that enable compliance. Where physicians and hospital staffers use unmanaged BYO devices to access health records from risky unsecured networks, healthcare firms need to carefully evaluate their security postures.  HIPAA is top of mind for every healthcare IT professional as they look to enable BYOD access. In this webinar, we explore HIPAA security requirements – access controls, transmission security, and audit capabilities – and how they apply to BYOD.  Please join our senior solutions engineer, Amish Kohli to learn how a comprehensive mobile security solution can mitigate risk by securing ePHI on any mobile device.  

IT security in Healthcare is part of the headlines every day. It has always been a top of mind issue as protecting Healthcare is critically important. The need for better security is going to escalate, as the importance of data sharing, interoperability and IoT continue to become essential to improve the quality of care and reduce costs.  During this webinar, you’ll learn: How organizations can simplify configuration, patching and governance to networks, multiple operating systems and applications though Ansible’s open technology How your peers are protecting themselves against the future perils of a connected Health system

Network reliability and availability of fiber-based services are acknowledged as key contributors to success at rural healthcare organizations adopting new care delivery models, but these same organizations also acknowledge challenges with funding and clinician buy-in in their efforts to enhance healthcare delivery. During this webinar, Bryan Fiekers, senior director of Research Services for HIMSS Analytics, will share the results of a new research study that explores the impact of connectivity on rural hospitals. In addition, Fiekers will offer actionable insights and prescriptive guidance into how rural healthcare organizations can gain the connectivity needed to help advance key clinical initiatives.

As WannaCry and NotPetya have demonstrated, connected medical devices in operation today were not designed with security in mind. In fact, many were not initially designed to be networked and certainly not exposed to the Internet. EMR and other initiatives have accelerated the need to network medical devices at the risk of security exposure. With traditional IT security solutions unable to secure connected medical devices, there are no easy answers to address the risk to the millions of devices currently in operation. Dr. Maia Hightower, CMIO of Iowa University Health Care and Dr. May Wang, CTO of ZingBox will review the approach many organizations are taking to safeguard their network of connected medical devices and advancements that can be expected in the future.  Join this presentation to learn: How and why hackers are aiming to disrupt healthcare services Review real world scenarios and their significant impact to the healthcare organization Tools and processes healthcare organizations should focus on for the future

As healthcare networks become more complex, the number of potential access points will continue to grow. As a result, there are more openings for hackers looking for opportunities to enter your network. By designating different parts of your network for different functions such as cloud solutions versus on premises solutions, you can mitigate the risk and add a stronger layer of protection. In this webinar, Chad Wilson, Director of Information Security, Children's National Health System will discuss how cloud and network segmentation can be an effective tool in a cyber-security arsenal. He will share the results of monitoring that demonstrate real-world incident reduction, and explain how to maintain a more vigilant posture for networks today and into the future.