Bill Siwicki

Kevin Olson, who strives to make his Epic electronic health record meet the needs of his hospital staff, talks about training, physician alignment, usability testing and other best practices.

Integrating data and AI to improve decision-making and the patient experience; training staff to lead AI adoption; creating trustworthy AI; and much more, presented by Accenture's Global Health Technology Lead Andy Truscott.

Dr. Bernard Schayes, a New York City-based physician in private practice, successfully deployed artificial intelligence-powered care coordination technology, saving him hours of tedious typing and data entry, among other gains.

Anika Gardenhire, RN, chief digital and information officer at the 30-hospital health system, is working to improve the provider and patient experience with ambient listening, augmented intelligence and more.

The Ohio health system has so far used the technology to reduce its readmission rate from 25% to 18% and its average length of stay from 25 days to 18.

Telehealth and other clinical digital tools can shift the burden from overburdened psychiatrists by performing some specialized tasks such as collecting symptoms or giving basic guidance to patients.

In the test, 74% of clinicians said the ambient and genAI technology reduced their levels of burnout and 95% wanted to continue using the technology. Further, clinicians used 25 non-English languages.

The CAIO should not just understand both of those disciplines, but intuit what AI is good and bad, what's scalable and whether it's the right fit, says Sameer Sethi, the New Jersey health system's chief AI and insights officer.

Dr. Ateev Mehrotra, chair of the school's department of health services, policy and practice, discusses the frustrations and promise of telehealth reimbursement and regulation – and describes how the current situation is stifling virtual care innovation.

Chief Data and AI Officer Mouneer Odeh says work on artificial intelligence is like a snowball going downhill – over the next five to 10 years it will build and build until the scale of the impact meets what healthcare requires.