Videos

Cleveland Clinic is striving to operationalize empathy, which can boost the bottom line, says Executive Chief Nursing Officer K. Kelly Hancock.

Ana Prado, CMIO at Hospital de Cascais in Portugal, says EMRAM emphasized the need for leadership to drive digital transformation and engage clinical champions across the team to ensure data is used effectively to improve patient care.

Will Smart, CIO for Health and Social Care in England, says measuring digital maturity using tools such as EMRAM helps the NHS track progress of the global digital exemplars against international standards.

Potentia Analytics CEO Sean Bozorgzad explains how his company’s workforce management platform can help enable clinicians to deliver empathy to patients.

Children’s Hospital of Wisconsin Director of Digital Health & Experience Christopher Neuharth shares how introducing digital health tools to patients extends human relationships.

Karen Appelbaum, director at Providence St. Joseph Health, discusses how technology can be used as an extension of the way to know patients and care for them.

Conferences such as HIMSS' annual global event and its Health 2.0 VentureConnect offer a valuable place to network and learn, says Jim Horowitz, manager at Beresford Ventures.

Virtual reality technology can empower patients to become a member of their own healthcare team, claim Dr. Robert Louis, director at Hoag, and Danielle Collins, chief experience officer at EMPOWER360.

There is much value in having disparate health data – clinical, financial, biometric, genomic, social determinant and more – aggregated in one accessible place, says Kristen Valdes, founder and CEO of b.well Connected Health.

Carrie Davis, director of patient experience at the Hanger Clinic, shares the challenges and rewards of implementing more compassionate and human-centric care.