Workflow

Having a meaningful impact can help with the day-to-day operational issues of IT.

Customer service, account management and long-term value for the investment are among the key points in developing a good vendor relationship.

Don't wait to learn that lesson the hard way, time away from work is not optional.

I am a lean leader and always willing to share my learnings. I’ve written several blog posts chronicling my lean experience at different organizations.

With this many factors and technical details to manage, it’s easy to forget the fundamentals.

Baystate Health CIO Joel Vengco talks with Healthcare IT News about applying the three pillars of IT to healthcare, as well how his organization has focused on optimizing their legacy EHR rather than replacing it.

The approach opens endless possibilities for checking in, follow-up and teamwork. Yet there is still a lot to be said about face-to-face meetings. 

Remember those first few days on a new job? You were officially on-boarded, and signed a lot of forms. You learned all the basic processes and policies that new employees need to know. And you got the big picture of the organization’s mission, vision, values and culture. Your head is spinning by the end of day one and even week one, but everyone is patient with you. They recognize that it is a lot to take in.

Hear from Charles Webster, MD, President of EHR Workflow, as he discusses the growing prominence of workflow as a topic of focus in healthcare and a driving force in innovative technologies.

Now that all certified EHRs share minimum functionality and can exchange information with each other, the time has come to refocus this entire industry on improving customer satisfaction.